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 » Pennsylvania

Managed IT Support


Valley Networks. Fast, Local, Experts.

The Information Technology professionals at Valley Networks bring decades of expertise in IT support to our clients for the purposes of managing and maintaining their digital infrastructure and supporting their day-to-day operations.John-Photo

Valley Networks leverages the latest technologies to ensure that your network and informational systems function smoothly in a secure environment. We spend our off-hours learning about the latest technologies, applications and security suites so you don't have to.

Like every other competitor in this business, we do all of the nuts and bolts stuff that keep things humming and client employees working and productive.

But we surpass them in two ways: Service and security.

Although the technology is important, we never lose sight of the fact that at the end of the day, this business is about people — and more to the point, keeping them happy.

So we go out of our way to deliver on it: our phones are answered live we respond to support requests in minutes you will have a dedicated support engineer who knows your operation and your staff we will regularly stop-by to check in and see if there's anything we can do.

Our network security is superior in a few ways. Two highlights: We utilize a security suite called EventTracker which monitors the server logs in real-time and alerts us the moment any suspicious activity is detected. Not the next day or in a report at the end of the month – the moment it happens. On top of that, we use the very latest in malware protection with SentinelOne it's the next-level concept in the technology.

We also have a 'white-hat' hacker on staff that will analyze your security, improve it and then regularly penetration test it, looking for potential flaws.

Moreover, there's the comprehensive nature of our support agreements. My goal is to have our clients view us as an extension of themselves, as if we're simply another employee of their organization.

So I treat our clients the way I'd want to be treated I try to view everything through their eyes. You will not find us trying to hit you with extra invoices and charges and fees, because that's not what I'd want done to me. In fact, that would make me a little… agitated. I get it.

As a client with a Support Agreement with us, you receive unlimited on-site and remote support, you're entitled to purchase all hardware at cost, with delivery, setup and data migration included. And that includes the big projects, like server upgrades and migrations. Need help with your VOIP network, security cameras or door-access system? Included.

My proposition is value, and Valley Networks delivers on it.


John Mattaboni
Owner & Director of Client Satisfaction

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Common questions asked about

1. What services does Valley Networks provide?

Valley Networks specializes in providing Managed IT Support, network security, cloud services, business continuity, and IT support for medical practices and municipal organizations. They offer unlimited on-site and remote IT support, with a 60-minute or less response guarantee.

2. What makes Valley Networks the best in Managed IT Support?

Valley Networks stands out in Managed IT Support because they have experienced technicians who are Tier Two and Tier Three seasoned industry veterans. They provide great System Administrators and Network Engineers who are readily available to assist clients. When you call, they answer.

3. How does Valley Networks ensure network security?

Valley Networks understands that attacks can come in various forms, from targeted attacks to simple emails with malicious links. They have expertise in protecting networks from hackers, phishers, and other threats. By implementing robust security measures, Valley Networks ensures the security of their clients' networks.

4. What are the benefits of Valley Networks' cloud services?

Valley Networks offers cloud services that provide numerous benefits to businesses. These include increased flexibility, scalability, and cost-effectiveness. With cloud services, businesses can access their data and applications from anywhere, anytime, while also benefiting from enhanced data security and disaster recovery capabilities.

5. How does Valley Networks support medical practices and municipal organizations?

Valley Networks specializes in providing IT support tailored to the unique needs of medical practices and municipal organizations. They understand the specific challenges and compliance requirements these sectors face. By offering comprehensive IT support, Valley Networks helps these organizations focus on their core operations while ensuring their technology infrastructure runs smoothly.

Some reasons to choose

Single Point of Contact for Technology Support

Valley Networks provides a single point of contact for all technology support needs. This means that businesses don't have to waste time and effort contacting multiple vendors for different IT issues. With Valley Networks, businesses can rely on a dedicated support team that understands their specific needs and provides prompt assistance.

Personalized Service

Valley Networks offers personalized service to its clients. They take the time to understand each client's unique business model and tailor their support to meet their specific requirements. This ensures that businesses receive customized solutions that address their individual challenges and maximize their efficiency.

Technical Expertise at a Cost-Effective Price

By partnering with Valley Networks, businesses gain access to a team of technical experts at a cost-effective price. Valley Networks understands that not all organizations have large IT budgets, so they provide solutions that work within the scope of their clients' price points. This allows businesses to benefit from professional IT support without breaking the bank.

Reliable Advice and Solutions

Valley Networks offers reliable advice and solutions to its clients. They have a deep understanding of the ever-changing software and hardware environment and can provide guidance on the best IT practices. Whether it's recommending the right technology or troubleshooting issues, Valley Networks ensures that businesses have the necessary tools and expertise to keep their systems running optimally.

Scalable Solutions for Specific IT Needs

Valley Networks provides scalable solutions that are ideal for meeting an organization's specific IT needs. They understand that different businesses have different requirements, so they offer flexible options that can grow and adapt with their clients. This ensures that businesses can easily scale their IT infrastructure as their needs evolve, without any disruptions or unnecessary expenses.
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US (Bethlehem, PA) based business providing IT support services. Website includes details of services provided, work examples, "meet the team" information, testimonials, associations, certifications gained, full contact details. reviewer
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